About the Authors

About the Authors

Tay Kratzer has supported GroupWise for 14 years in various capacities . At Novell he worked as a support engineer for some of Novell's larger customer sites. He is the author of several GroupWise books and articles. Tay is a Novell Master CNE, and in 2000 he was presented with the highest achievement award from the Software Support Professional Association. He is the lead practice manager for GWAVA's Linux Professional Services division. Tay also programs solutions that integrate with Novell's GroupWise.

Tay lives in Utah with his wife, Dr. Irina Kratzer, and their four children, Anastasia, Lindy, Dallin, and Wesley. He maintains a website to support this book and GroupWise topics at: www.taykratzer.com. Tay's email address is taykratzer@taykratzer.com.

Erno de Korte has been supporting GroupWise since it was called WordPerfect Office. As an MCNE and MCNI, he has been training and consulting on GroupWise throughout the world. Erno has been a speaker at many conferences and has a special interest in products that integrate with GroupWise in the areas of document management, workflow, CRM, and PDAs. He is the author of many articles for a large number of magazines, including GroupWise Advisor magazine and Novell Cool Solutions. Erno is one of the leading figures of GroupWiseR (http://www.groupwiser.com), an international initiative to combine the energy of hundreds of GroupWise enthusiasts to promote GroupWise. Erno holds a degree in technical information science from the Technical University in Delft, the Netherlands. He lives in Rotterdam, the Netherlands and is the father of two boys, Marcel and Rmon.

Acknowledgments

Danita Zanre and Caledonia (www.caledonia.net) for contributions to the GroupWise 6.5 Administrator's book that we failed to acknowledge before. Gregg Hinchamn (a.k.a The Clustering GURU for GroupWise) man, it's been great working with you. Richard Griffith for contributions to Chapter 13. Eric Raff for contributions about monitoring GroupWise.

Thanks to the following people for their contributions to this book, and support of my knowledge of GroupWise: Howard Tayler, Ross Phillips, Ira Messenger, Matt Preston, and Wayne Lasson

Thanks to my customers who have been such a great support of me while I have written this book, and written new software solutions for GroupWise: Eva Cornish, Curtis Parker, Lisa Sato, Sarah Johnson, and Glenn Brown.

Thanks to the following people for their further support of my writing ventures : Tom West and Charles Taite

And finally thanks to the production staff for this book: Jenny Watson, Emmett Dulaney, and Mandie Frank.

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