Tay Kratzer's (TKRATZER) GroupWise account was accidentally deleted. You need to restore everything you possibly can of Tay's email. Tay is on a GroupWise domain called CORP and a post office called CORPPO. First we'll give a high-level view of the steps you will take. There are two major methods for restoring a deleted user. The simplest method is called Recover and Restore. This method requires that you have a WPDOMAIN.DB file that existed before the user's deletion. The more complex method (and only slightly more thorough) is called Import and Restore or Archive. Following is a high-level explanation of both of these methods. Recover and RestoreThis method uses the Recover Deleted Account utility introduced in GroupWise 6.5; what follows is a high-level discussion about this method of restoring a user:
Import and Restore or ArchiveIn some cases you might still need to use the older method to import the user and restore the mailbox items manually; following is a high-level discussion about this method of restoring a user:
You are welcome to mix and match elements of both of these solutions. For example, you can use the Recover method for re-creating the user's object (rather than the Import method), and then use the Archive method for restoring the user's mailbox. Two tasks must take place: The user's account must be re-created, and the user's messages must be restored. How you accomplish these two tasks is up to you, and GroupWise is flexible enough to accommodate your particular situation. |