The Scenario


Tay Kratzer's (TKRATZER) GroupWise account was accidentally deleted. You need to restore everything you possibly can of Tay's email. Tay is on a GroupWise domain called CORP and a post office called CORPPO.

First we'll give a high-level view of the steps you will take. There are two major methods for restoring a deleted user. The simplest method is called Recover and Restore. This method requires that you have a WPDOMAIN.DB file that existed before the user's deletion. The more complex method (and only slightly more thorough) is called Import and Restore or Archive. Following is a high-level explanation of both of these methods.

Recover and Restore

This method uses the Recover Deleted Account utility introduced in GroupWise 6.5; what follows is a high-level discussion about this method of restoring a user:

  • Recover the user's object via the Recover Deleted Account utility.

  • Restore the user's mailbox via the Backup/Restore Mailbox utility.

Import and Restore or Archive

In some cases you might still need to use the older method to import the user and restore the mailbox items manually; following is a high-level discussion about this method of restoring a user:

  • Import TKRATZER with the same USERID, FID, first name, and last name that TKRATZER used before he was deleted.

  • Condition the WPHOST.DB file for Tay's post office so that Tay is a member of the post office, the post office security level is low, the post office supports client/server and direct connections, and WPHOST.DB has a new mailbox password for Tay.

  • Place the WPHOST.DB file in the restored post office's directory, and get into GroupWise.

  • In GroupWise, archive and export as much info as possible.

  • Unarchive and import items into TKRATZER's live mailbox account.

You are welcome to mix and match elements of both of these solutions. For example, you can use the Recover method for re-creating the user's object (rather than the Import method), and then use the Archive method for restoring the user's mailbox. Two tasks must take place: The user's account must be re-created, and the user's messages must be restored. How you accomplish these two tasks is up to you, and GroupWise is flexible enough to accommodate your particular situation.



NOVELL GroupWise 7 Administrator Solutions Guide
Novell GroupWise 7 Administrator Solutions Guide
ISBN: 0672327880
EAN: 2147483647
Year: 2003
Pages: 320
Authors: Tay Kratzer

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