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Christopher A. Crayton
Charles River Media, Inc.
Hingham, Massachusetts
Copyright 2004 by CHARLES RIVER MEDIA, INC.
All rights reserved.
No part of this publication may be reproduced in any way, stored in a retrieval system of any type, or transmitted by any means or media, electronic or mechanical, including, but not limited to, photocopy, recording, or scanning, without prior permission in writing from the publisher.
Editor: David Pallai
Production: Publishers' Design and Production Services, Inc
Cover Design: The Printed Image
CHARLES RIVER MEDIA, INC.
10 Downer Avenue
Hingham, Massachusetts 02043
781-740-0400
781-740-8816 (FAX)
info@charlesriver.com
www.charlesriver.com
This book is printed on acid-free paper.
Christopher A. Crayton. The A+ Exams Guide: (Exam 220-301) (Exam 220-302).
ISBN: 1-58450-307-6
All brand names and product names mentioned in this book are trademarks or service marks of their respective companies. Any omission or misuse (of any kind) of service marks or trademarks should not be regarded as intent to infringe on the property of others. The publisher recognizes and respects all marks used by companies, manufacturers, and developers as a means to distinguish their products.
Library of Congress Cataloging-in-Publication Data
Crayton, Christopher A.
The A+ exams guide : (exam 220-301), (exam 220-302) / Christopher A. Crayton.
p. cm.
Includes bibliographical references.
ISBN 1-58450-307-6 (Paperback with CD-ROM : alk. paper)
1. Computer networks-Examinations-Study guides.
2. Telecommunications engineers-Certification. I. Title.
TK5105.5.C735 2003
004.6-dc22
2003019241
Printed in the United States of America
03 7 6 5 4 3 2 First Edition
CHARLES RIVER MEDIA titles are available for site license or bulk purchase by institutions, user groups, corporations, etc. For additional information, please contact the Special Sales Department at 781-740-0400.
Requests for replacement of a defective CD-ROM must be accompanied by the original disc, your mailing address, telephone number, date of purchase and purchase price. Please state the nature of the problem, and send the information to CHARLES RIVER MEDIA, INC., 10 Downer Avenue, Hingham, Massachusetts 02043. CRM's sole obligation to the purchaser is to replace the disc, based on defective materials or faulty workmanship, but not on the operation or functionality of the product.
Dedicated to all my students and all certification exam test takers who have the courage to change their lives by achieving certification success.
To Amanda Hutchinson, Nancy and Ken Crayton, Sean Reilly, Rickey Johnson, Jim Krick, and Rob Metty (Hawkeye)-thank you for your love, guidance, and support.
Acknowledgments
First and foremost, I would like to thank David Pallai, founder and president of Charles River Media, Inc. for directing another awesome project. My goal from the beginning of this series has been to provide the very best study tools for those seeking certification success. David has provided the dedication and support necessary to fulfill this goal.
Thank you to co-worker and software developer Mark Porter for the great design and creation of the excellent software-testing package included on the CD-ROM that accompanies this book. Its design, ease of use, and accuracy display the many talents of a great developer.
Thank you to co-worker and technical illustrator Mr. Bear for the design and contribution of the technical illustrations included in this book. Their clarity, detail, and accuracy truly demonstrate the technical skills of their creator.
Very special thanks go to Steve Bleile, Vice President of Technology Operations for Protocol Marketing Group. Steve continues to be an awesome mentor as well as one of the greatest inspirations in my life.
For their contributions, encouragement, and tremendous support throughout the creation process of this book, I would like to acknowledge a very special technical group of people for their contributions: Zachary Fawley, Michael Cooke, Analin Alvarado, Julie Peirce, and Michael Suhrbier.
I would also like thank Brian King, Director of Information Technology at Sarasota Marketing Group for his advice and patience. And, thank you to Jim Morris for all of his help.
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