Project managers must keep their focus on the big picture by constantly asking themselves what the impact of their decisions and actions is on overall performance, e.g., meeting goals and objectives. The best approach for answering that question, of course, is to view a project systemically. To do that, project managers must answer three fundamental questions: Will the decision or actions to address the relationship in question further the goals and objectives of a project? What will be the downstream impacts? Will some additional decisions or actions be required to address downstream impacts, whether positive or negative?
The key point is that project managers must have a good understanding of their projects. Armed with that knowledge, they can respond rather than react to circumstances. They can then harness the energies of their most important potential energy of their projects people to achieve goals and objectives.