| < Day Day Up > |
|
When problems occur, the following Problem Escalation section will govern IT team responses. This work will take priority over project and other support work until the problem is resolved.
Retooling and platform upgrades will be scheduled as appropriate to meet business schedules and requirements. As a common practice, such upgrades would typically reach production through regularly scheduled releases of bundled upgrades and enhancements.
| < Day Day Up > |
|