System Maintenance

To properly maintain your system, you should provide the following elements:

  • Help desk support, problem escalation procedures, reseller or software publisher direct support

  • Procedures for testing interim fixes and loading software upgrades prior to deployment

  • Maintenance contracts for support, notification of fixes, and software upgrades

  • Disaster recovery procedures for such issues as backup/restore and hot spares


Understanding Thin-Client. Server Computing
Understanding Thin Client/Server Computing (Strategic Technology Series)
ISBN: 1572317442
EAN: 2147483647
Year: 1997
Pages: 158
Authors: Joel P Kanter

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