References

Albuquerque, N.M. (1999). Increasing employee satisfaction, performance unlimited. Retrieved in January 2001 from the World Wide Web: www.performance-unlimited.com/satisfy.htm

Battey, J. (2000). Retaining your most valuable assets. Retrieved in January 2001 from the World Wide Web: www.infoworld.com

Blum, R. (2000). Lucent Technologies Network Professionals Job Satisfaction. Retrieved in January 2001 from the World Wide Web: www.lucentnps.com

Cranny, C.J.,Smith, P. C. and Stone, E. F. (1992). Job Satisfaction: How people feel about their jobs and how it affects their performance. New York: Lexington Books.

Dunnettee, M.D. (1976). Handbook of industrial and organizational psychology. New York: McGraw Hill.

Egypt Information and Communications Technologies Dashboard (2000). US-Egypt Presidents' Council. Retrieved in June 2001 from the World Wide Web: www.us-egypt.org

Elamrani, I. (2000) Wanted high tech help: Are Egypt's IT human resources up to snuff? Business Monthly. Retrieved in June 2001 from the World Wide Web: www.usegypt.org/uptosnuff.html

Hamroush, H. and El Sineity, H. (2000). Info tech sector - Status and opportunities. LEADIM US and FCS International Marketing Insights.

Hellriegel, D.,Slocum, J.W. and Woodman, R.W. (1998). Organizational Behavior. Ohio: South-Western College Publishing.

InfoWorld (1999). Motivation: Many factors at play. June.

The Information Technology Landscape in Egypt (2000). Retrieved in May 2001 from the World Wide Web: www.american.edu/carmel

IT World. (2001). Survey: 66% of ITers are job hunting. March.

The ITPRC Poll (2001). The Information Technology Professional's Resource Center. Retrieved in April 2001 from the World Wide Web: www.itprc.com/poll.htm

Johns, G. (1988). Organizational Behavior: Understanding Life at Work. Scott Foreman and Company, 2^nd edition.

Kamel, S. (1997, September–December). The birth of Egypt's information society. International Journal of Computer and Engineering Management, 5(3).

Lincoln, J.R. and Kalleberg, A.L. (1990). Culture, Control and Commitment. Cambridge University Press.

Locke, E.A. (1976). Job satisfaction and the secondary head teacher: the creation of a model of job satisfaction. University of New Castle Upon Tyne. Retrieved in May 2001 from the World Wide Web: www.ncl.ac.uk

Maister, D. H. (1997). Managing the Professional Service Firm. First Free Press Paperbacks Edition.

Ministry of Communication and Information Technology (2001). Retrieved in May 2001 from the World Wide Web: www.mcit.gov.eg

Mitchell, G.,Carnes, K.H. and Mendnsa, C. (1997). America's New Deficit: The Shortage of Information Technology Workers. Office of Technology Policy, Department of Commerce, United States of America.

Natarjan, H. (2000) Job satisfaction in information technology era. The Hindu. Retrieved in May 2000 from the World Wide Web: www.indoaserver.com/thehindu/2000/05/24/stories

Ouellette, T. (1999). Job satisfaction survey: Living with the pain. Retrieved in March 2001 from the World Wide Web: www.computerworld.com

Pletz, J. (1998, July). High-tech firms struggling to find workers. Indianapolis Business Journal, 19(17).

Robbins, S.P. (1989). Organizational Behavior. Prentice Hall Inc., 8^th ed.

Strauss, J. and Frost, R. (1999). Marketing on the Internet: Principles of Online Marketing. New Jersey: Prentice Hall.

US-Egypt Presidents' Council (2001). Retrieved in April 2001 from the World Wide Web: www.us-egypt.org