Do We Let Others Fly for Us?

Would a flock of geese let a turkey or an eagle fly for them? Organizations outsource IT (or parts thereof) for various reasons. Bocij et al. (1999) list the main reasons as to achieve cost reduction, improve quality, and enable organization to focus on core business, to reduce risks of project failure and to implement a strategic objective. Outsourcing IT can create problems for an organization such as loss of control, cost increases (Laudon & Laudon, 2002), security issues, and employee morale (Bocij et al., 1999). Dell (1999) states "our partners are treated as if they're inside our company" and "bringing our supplier-partners into our business virtually has become a key component of our success."

The debate about outsourcing (and in-sourcing) will no doubt continue with pros and cons for both sides. Each organization must carefully consider their strategy and make a call. If IT is strategic to the organization (Croteau & Bergeron, 2001) can it be outsourced?



Managing Globally with Information Technology
Managing Globally with Information Technology
ISBN: 193177742X
EAN: 2147483647
Year: 2002
Pages: 224

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