Conclusion

We have discussed how IT outsourcing appeared to be having a positive effects on KM efforts of a research organization in sub-Saharan Africa. As an exception to a consistency that the availability of IT infrastructure has a direct relationship with KM efforts, we examined the concerned organization further. The outsourcing of the IT management seems to enable them to put the available IT infrastructure into proper usage and the main success factor in their KM efforts. It would be appropriate to study several organizations that have a similar arrangement to see if a similar pattern could be found before we could make any generalization. Nevertheless, there is an implication of this finding for the organizations in sub-Saharan Africa considering knowledge management as part of their strategy. This chapter implies that they might fare well by focusing on the social, cultural and organizational issues while outsource the technological component. For the researchers with interest in IT outsourcing and knowledge management, this chapter raises additional issues to be considered in the IT outsourcing and knowledge management relationship.



Managing Globally with Information Technology
Managing Globally with Information Technology
ISBN: 193177742X
EAN: 2147483647
Year: 2002
Pages: 224

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