observational market research, 226, 227, 237
old-style companies, 12 , 126 , 196
operational action plans, 1819
operational excellence, 162
operational innovation, 132, 133 , 134, 135, 137
opportunity-envy culture, 53
opportunity idea thinking, 110
opportunity recognition, 194, 216
organisational change, 154, 171, 172, 181, 208
organisational continuity, 17980
organisational culture, 12, 20, 25, 26, 712, 756 , 80, 81, 85, 127, 128, 131, 132, 141, 142 , 145, 147, 166 , 167, 168, 175, 1912 see also entrepreneurial business culture
organisational environment, 13, 205 , 67, 6970, 717 , 7880 , 83, 85, 923 , 128, 188, 195
organisational focus, 159
organisational gaps, 168, 174, 177 , 181
organisational infrastructure, 154, 159, 167, 173, 1778
organisational restructuring, 7, 157
organisational size , 13840 , 154, 15960 , 178, 180 see also large business; medium-size business; small business
organisational structure, 12, 20 , 7880 , 127, 138, 140 , 141, 168, 196, 211, 213, 244
organisational systems, 167 , 168, 1701 , 175
organisational transformation, 1589