This text introduces new concepts and examines new types of trust emerging with the development of the network economy. It also provides an extensive description of trust in relation to knowledge and information-intensive, knowledge-based activities.
Table of Contents
Trust in Knowledge Management and Systems in Organizations
Preface
Section I - Trust in Performing
Chapter 1
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Managing Knowledge-Based Organizations Through Trust
Chapter 2
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Trust Building as a Management Strategy
Chapter 3
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Trust as Capital: The Foundation of Management
Section II - Trust in Online Communities
Chapter 4
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Managing Cognitive and Affective Trust in the Conceptual R&D Organization
Chapter 5
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Interpersonal Trust in Online Partnerships: The Challenge of Representation
Section III - Citizens' Trust on Institutions
Chapter 6
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Usability of Websites Contributing to Trust in E-commerce
Chapter 7
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Citizens' Trust in Ministries
Section IV - Towards Trust Models
Chapter 8
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Trust in Technology Partnerships
Chapter 9
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Exploring the Origins of New Transaction Costs in Connected Societies
Chapter 10
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Self-Organization and New Hierarchies in Complex Evolutionary Value Networks