Bossert, James L., Quality Function Deployment, Milwaukee, WI: ASQC Press, 1991.
Florac, William A., and Anita D. Carlton, Measuring the Software Process: Statistical Process Control for Process Improvement, Reading, MA: Addison-Wesley, 1999.
Glass, Robert L., Building Quality Software, Upper Saddle River, NJ: Prentice Hall, 1997.
Hromi, John D. (ed.), The Best on Quality, Milwaukee, WI: ASQC Quality Press, 1995.
Schmidt, Warren H., and Jerome P. Finnigan, TQManager: A Practical Guide for Managing a Total Quality Organization, San Francisco: Jossey-Bass, 1993.
Thayer, R. H. (ed.), Software Engineering Project Management, Los Alamitos, CA: IEEE Computer Society Press, 1988.
Vincent, James, et al., Software Quality Assurance: Volume 1—Practice and Implementation, Upper Saddle River, NJ: Prentice Hall, 1988.