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Designing the Obvious: A Common Sense Approach to Web Application Design
Designing the Obvious: A Common Sense Approach to Web Application Design
ISBN: 032145345X
EAN: 2147483647
Year: 2004
Pages: 81
Authors:
Robert Hoekman Jr.
BUY ON AMAZON
Designing the Obvious: A Common Sense Approach to Web Application Design
Table of Contents
Copyright
Acknowledgements
Chapter 1. Defining the Obvious
What Is the Obvious ?
How Do You Design the Obvious?
The Framework for Obvious Design
Chapter 2. Understand Users, Then Ignore Them
Understand How Users Think They Do Things
Understand How Users Actually Do Things
Know How to Uncover Reality
Design for the Activity
Write Use Cases
Chapter 3. Build Only What Is Absolutely Necessary
More Features, More Frustration
Think Different
Drop Nice-to-Have Features
Chapter 4. Support the User s Mental Model
Understanding Mental Models
Design for Mental Models
Eliminate Implementation Models
Prototype the Design
Test It Out
Chapter 5. Turn Beginners Into Intermediates, Immediately
Use Up-to-Speed Aids
Choose Good Defaults
Design for Information
Stop Getting Up to Speed and Speed Things Up
Provide Help Documents, Because Help Is for Experts
Chapter 6. Handle Errors Wisely
Prevent and Catch Errors with Poka-yoke Devices
Ditch Anything Modal
Write Error Messages That Help Instead of Hurt
Create Forgiving Software
Chapter 7. Design for Uniformity, Consistency, and Meaning
Design for Uniformity
Be Consistent Across Applications
Leverage Irregularity to Create Meaning and Importance
Chapter 8. Reduce and Refine
Cluttered Task Flows
Clean Up the Mess
Practice Kaizen
Eliminate Waste
Put Just-In-Time Design and Review To Work
Chapter 9. Don t Innovate When You Can Elevate
Innovation
The problem with innovative thinking
Elevation
Elevate the User Experience
Seek Out and Learn from Great Examples
Elevate the Standards
Take Out All the Good Lines
Get in the Game
Index
SYMBOL
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
R
S
T
U
V
W
X
Y
Designing the Obvious: A Common Sense Approach to Web Application Design
ISBN: 032145345X
EAN: 2147483647
Year: 2004
Pages: 81
Authors:
Robert Hoekman Jr.
BUY ON AMAZON
CISSP Exam Cram 2
The Risk of Poor Security Management
Telecommunications and Network Security
Network Access Controls
Exam Prep Questions
Answers to Exam Prep Questions
Identifying and Managing Project Risk: Essential Tools for Failure-Proofing Your Project
Identifying Project Scope Risk
Identifying Project Schedule Risk
Identifying Project Resource Risk
Managing Project Risk
Monitoring and Controlling Risky Projects
Cisco IP Communications Express: CallManager Express with Cisco Unity Express
IP Telephony Network Deployment Overview
Cisco CME Architecture
Using Private Lines
Integrating Cisco CME in a SIP Network
Troubleshooting Cisco UE Startup
Wireless Hacks: Tips & Tools for Building, Extending, and Securing Your Network
Hacks 122: Introduction
Hack 22. Map Wi-Fi Networks with Kismet and GPSd
Hack 86. Pirouette Can Waveguide
Appendix B. Wireless Hardware Guide
Section B.4. Pigtails
Web Systems Design and Online Consumer Behavior
Chapter IV How Consumers Think About Interactive Aspects of Web Advertising
Chapter VI Web Site Quality and Usability in E-Commerce
Chapter VIII Personalization Systems and Their Deployment as Web Site Interface Design Decisions
Chapter IX Extrinsic Plus Intrinsic Human Factors Influencing the Web Usage
Chapter XV Customer Trust in Online Commerce
The Lean Six Sigma Pocket Toolbook. A Quick Reference Guide to Nearly 100 Tools for Improving Process Quality, Speed, and Complexity
Working with Ideas
Value Stream Mapping and Process Flow Tools
Voice of the Customer (VOC)
Reducing Lead Time and Non-Value-Add Cost
Selecting and Testing Solutions
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