BY THE END OF CHAPTER 2 YOU SHOULD BE ABLE TO

• Translate the financial impact in the case studies to estimate risk factors if these events were to occur in your company

• Heighten your awareness of direct and indirect costs of workplace spinning and interpret local, regional, national and international incidents into a range of costs to establish a credible base for promoting no-spin policy in your company

• Create a document, flow chart, or other presentation material that shows your company's risks for spinning in a context of the global marketplace

• Use the formula provided to create a cost summary of your time spent managing Emotional Continuity