Emotional Terrors in the Workplace: Protecting Your Business Bottom Line--Emotional Continuity Management in the Workplace


Philip Jan Rothstein, FBCI, Editor
Rothstein Associates Inc.
Brookfield , Connecticut USA www.rothstein.com

Copyright 2004, 2005, Vali Hawkins Mitchell, Ph.D..

All rights reserved.

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form by any means, electronic, mechanical, photocopying, recording or otherwise , without prior permission of the Publisher.

No responsibility is assumed by the Publisher or Author for any injury and/or damage to persons or property as a matter of product liability, negligence or otherwise, or from any use or operation of any methods , products, instructions or ideas contained in the material herein.

Emotional Terrors in the Workplace: Protecting Your Business' Bottom Line does not supply clinical treatment information or complete medical, psychiatric, or counseling advice. Any advice or information that you may receive through this text is not a substitute for personal medical or mental health care. Emotional Terrors in the Workplace: Protecting Your Business' Bottom Line cannot and does not guarantee any of the information that you may receive through the text. Any information or links to web pages or other references are for your convenience, information, continuing education and contemplation, and the inclusion of the information does not imply any endorsement, guarantee, warranty, or representation of the quality or accuracy of the information, products, or services provided to you. If you require qualified information or support for a health or mental health condition it is strongly recommended that you contact your physician or licensed mental health professional for clinical care advice.

Case examples, characters , and stories provided in this book are based on interviews, discussions, consultations and reports from real persons and real events. Unless indicated otherwise, the names , professions , locations, situations, biographical and other details have been adjusted to preserve privacy and anonymity.

ISBN #1-931332-27-4

PUBLISHER :
Philip Jan Rothstein, FBCI
Rothstein Associates Inc.
The Rothstein Catalog On Service Level Management
4 Arapaho Rd.
Brookfield, Connecticut 06804-3104 U.S.A.
203.740.7444
203.740.7401 fax
www.rothstein.com
www.ServiceLevelBooks.com
info @rothstein.com

ABOUT THE PUBLISHER

ROTHSTEIN ASSOCIATES INC.
Brookfield, Connecticut USA
info@rothstein.com
www.rothstein.com
203.740.7400
888.ROTHSTEin (888.768.4783)

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They are divisions of Rothstein Associates Inc., an international management consultancy focused on crisis management, risk mitigation, disaster recovery, business continuity and service level management, since 1985.

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ABOUT THE AUTHOR

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Vali Hawkins Mitchell , Ph.D., LMHC is a Licensed Mental Health Counselor and holds a Doctorate in Health Education. She consults nationally in the field of Emotional Continuity Management and has pioneered the development of this field ( www.emotionalcontinuitymanagement.com ). Two decades of disaster work ” in the shadow of Mount St. Helens, the Hanford Nuclear Site and the Umatilla Chemical Weapons Depot ” have provided her unique perspectives on the emotional nature of disaster planning.

Her assignments at numerous incidents include serving at the site of the World Trade Center attacks. She has served as co-clinical director of the Southeast Washington Critical Incident Stress Management team and is a member of the Disaster Services Human Resources System with the American Red Cross. Providing advanced trainings in trauma and disaster management, dispute resolution, critical-care health topics, and Emotional Terror in the workplace has kept her busy serving a wide range of industries and employees with a unique "been there, done that" style. The highest praise she has received has been from first responders who have recognized her contributions and style as authentic by pronouncing her "one of us."

Author of Dr. Vali's Survival Guide: Tips for the Journey and a series of children's books on Trauma Management and Dispute Resolution, Dr. Vali is also a Family Trauma Counselor providing services to hospitals , medical facilities, physicians, nurses, and families dealing with medical trauma. Co-owner of Inner Directions, LLP, she maintains a busy private counseling practice. ( www.DrVali.com )

Also active in the arts, she is the founder and Executive Director of the Kirsha Foundation ( www.Kirshafoundation.org ), a non-profit organization that provides free access to the arts for youth age birth to 26, and is co-owner of the Tri-Art Sculpture Gallery ( www.triartgallery.com ) with her business partner and husband David Mitchell. Currently living in Richland, Washington surrounded by a cherry orchard on the bank of the Yakima River, when she isn't kayaking or trying to save a tree in her yard that has become eagle habitat, she teaches workshops and consults with businesses using the methods outlined in this book.

Vali Hawkins Mitchell, Ph.D., LMHC
Inner Directions, LLP
2815 Van Giesen
Richland, WA 99354
509-942-0443
vali@owt.com

DEDICATION

Dedicated To All Noble Workplace Warriors Who Would,
At The End Of Their Long Day,
Rather Sing To Children
Than Scream At Them.

... And To My Granddaughters, Melanie Grace And Charity Faye, Who Make Me Want To Sing... And to Keep Working to Make More Money So I Can Buy Them Cool Stuff!

ACKNOWLEDGMENTS

Thank You to my Personal and Professional Continuity Team:

  • Robbie ( Kindness Drive-By And Introduction To Philip Rothstein ) Atabaigi

  • The American Red ( Yes, Vali Can Make A Sandwich And Be A Counselor ) Cross

  • Dan ( Knew I'd Really "Seen" Ground Zero And Not Just "Been There" ) Blasdel

  • Dr. B. Ed ( Suits Up And Shows Up Warrior ) Bohart

  • Mary ( FDNY Angel With Rose Petals ) Cole

  • Patti ( Caught My Heart After 9 “11) Courson

  • Janet (Somehow Always Finds Me) Davis

  • Sharon ( Boojum Tree ) Frizzell

  • Dr. Sheila ( Pair-A-Docs Conference ) Dunlop

  • Fire Department Of New ( Yes, Vali Does Know Where The Good Bagels Are ) York City

  • Victoria ( Integrity Matters ) Grayland

  • Floyd ( Get Some Red Bull And Keep Writing ) Ivy

  • Dr. Hal ( It's Only A Tornado !) Lanse

  • Dr. Al ( 36 Hours A Day ) Marcella

  • Ashley ( Karate And Research Expert ) Mitchell

  • The ( You People ) Mitchells And Cutters ( Especially Brad )

  • Deb ( We Can Do This ) Ticknor

  • Dr. Joe ( Oklahoma City Mentor ) Westerheide

  • Kirsha ( Died On A Different September 11th But Still Teaching Me Daughter ) Melanie

  • Kyrin ( Sparkly-Artist-Heart Daughter ) And Parris ( Poet-Heart ) Pack

  • Donna ( Sisterfriend-I-Can't-Do-It-Without -Ya Firefighter ) Wendling

  • David ( Fearless Editor, Computer-Hero, 9/11 Heart-Partner, Spiffy Husband ) Mitchell

And to:

  • My (Anonymous) Noble Clients

  • My Brave ( On The Promise Of Total Confidentiality ) Colleagues

  • Business Continuity ( BCI ) Institute

  • Disaster Recovery Institute ( DRII ) International

  • Disaster Recovery ( DRJ ) Journal

  • Sheila ( It's Edgy ) Kwiatek

  • Jim ( Great Preface and Vision ) Lukaszewski

And my deepest appreciation to Philip Jan ( Every Writer's Dream Of A Publisher and Editor Who Actually Read What I Wrote, Even The Poetic ) Rothstein

Finally ” to All Emotional ( You Know Who You Are ) Terrorists Who Inspire Me To Help The Good-Guys!




Emotional Terrors in the Workplace. Protecting Your Business' Bottom Line. Emotional Continuity Management in the Workplace
Emotional Terrors in the Workplace: Protecting Your Business Bottom Line - Emotional Continuity Management in the Workplace
ISBN: B0019KYUXS
EAN: N/A
Year: 2003
Pages: 228

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