AUTHOR S AFTERTHOUGHTS


AUTHOR'S AFTERTHOUGHTS

Resistance is not a bad thing. It is a natural fear reaction. Fear of the unknown and fear of the real or perceived known stirs up a need to control outcome. Managers cannot "control" these resistances but do need to learn how to manage them. Making people feel safe is an art and a science with specific tools. Managers must first manage their own fear.




Emotional Terrors in the Workplace. Protecting Your Business' Bottom Line. Emotional Continuity Management in the Workplace
Emotional Terrors in the Workplace: Protecting Your Business Bottom Line - Emotional Continuity Management in the Workplace
ISBN: B0019KYUXS
EAN: N/A
Year: 2003
Pages: 228

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