Batten, William M. (Mil), 92, 158n.2
on change, 1
on conventions, 131
criticisms of, 160
and dealing with stockholders , 9-10
early career of, 63-75
expert opinions sought by, 162
and headquartering in New York, 268
on insularity , 163
Johnson's criticism of, 13-15
at Lansing store, 66-75
and lessons learned from Penney, 16-19
and management training program, 88-90
and Maynard's tension over economy, 79-80
"The Memo" of, 112-114, 119
military service of, 96
and move to Dallas, 150
on move to New York, 149
move to New York by, 90
and Penney's formality , 15-16
and Penney's judgment of character, 15-19
and promotion to first man, 76-79
on reactions to power, 1
and rehabilitation of Penney's reputation, 10-11
and rose bush sales, 81-84
Seibert recommendation by, 127
and transaction recorder development, 119-126
as visionary , 128
buying function
centralization of, 87n.1, 283
competition between retailing and, 145-148
for early Golden Rule stores, 23, 24
managers' involvement in, 30-31
New York office for, 31-32
and open -to-buy agreement for fashions , 85-87
for Penney's Golden Rule stores, 30-31
unethical business practices in, 146-147
see also merchandising